Privacy Policy
Last updated: July 9, 2026
All American Coffee LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us through our forms, or communicate with us via email, SMS, or phone.
1. Information We Collect
We may collect the following types of information:
- Personal identification information — name, email address, phone number, company name
- Mailing and delivery addresses — for shipping and direct mail purposes
- Order and purchase history — products purchased, order dates, and transaction amounts
- Communication preferences — email and SMS opt-in/opt-out status
- Website usage data — pages visited, time spent, browser type (via cookies)
2. SMS / Text Message Communications
SMS Consent: By providing your phone number and checking the SMS consent box on our contact form, you expressly consent to receive recurring automated marketing text messages from All American Coffee LLC at the phone number provided. Consent is not a condition of purchase.
When you opt in to receive SMS messages from All American Coffee LLC, you agree to the following:
- Message types — You may receive promotional offers, product announcements, reorder reminders, and company news via SMS.
- Message frequency — Message frequency varies. You may receive up to 4 messages per month.
- Message & data rates — Message and data rates may apply depending on your mobile carrier and plan.
- How to opt out — Reply STOP to any SMS message to unsubscribe at any time. You will receive a confirmation message and no further SMS messages will be sent.
- Help — Reply HELP to any SMS message for assistance, or contact us at info@aacoffee.net.
- Carriers — Carriers are not liable for delayed or undelivered messages.
- No sharing — We will not share your phone number with third parties for their marketing purposes.
Our SMS messages are sent through Twilio, Inc. Your phone number and message history are processed in accordance with Twilio's privacy policy at twilio.com/legal/privacy.
3. Email Communications
We may send you marketing emails about our products, promotions, and company news. Every marketing email contains an unsubscribe link. You may opt out at any time by clicking "Unsubscribe" in any email or by contacting us at info@aacoffee.net.
4. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you marketing communications (email and SMS) that you have opted in to receive
- Improve our products and services
- Respond to your inquiries and provide customer support
- Send reorder reminders and product announcements
- Comply with legal obligations
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers — trusted third parties who assist us in operating our business (e.g., Twilio for SMS delivery, shipping carriers for order fulfillment). These parties are contractually obligated to keep your information confidential.
- Legal requirements — when required by law, regulation, or legal process.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us at info@aacoffee.net.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your personal data
- Opt-out — opt out of marketing communications at any time
To exercise any of these rights, contact us at info@aacoffee.net.
8. Cookies
Our website may use cookies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
9. Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
